1. Who we are
For the purpose of this Privacy Policy, “Quick Count Tech”, “we”, “us” and “our” refer to:
Business Name: Quick Count Tech
Business Type: Sole Proprietorship
Country: Pakistan
Address: Premises M-1, 1st Floor, Plot 839-C, Market Block 2, PECHS, Shaheed-e-Millat Road, Karachi, Pakistan
Phone: +92 309 9869468
Email: info@quickcounttech.com
Quick Count Tech provides IT, software development, website development, digital marketing, creative, automation and other professional digital services.
2. Information we may collect
Depending upon how you interact with Quick Count Tech, we may collect information including:
Personal and contact information
- Full name
- Business or company name
- Email address
- Telephone/mobile number
- Billing address
- Business address
- Country or location information
- Information submitted through enquiry, quotation or contact forms
Project information
We may collect information required for providing a purchased service, including:
- Project requirements
- Business information
- Website information
- Branding materials
- Content
- Images
- Documents
- Design preferences
- Technical requirements
- Project files
- Feedback and approvals
- Hosting or server information
- Account access supplied by the customer
- API or integration details where required
Customers should provide only the access and information reasonably necessary for their project.
3. Payment and transaction information
When you purchase a service, we may collect or receive information relating to the transaction, including:
- Customer name
- Invoice number
- Transaction or payment reference
- Amount paid
- Payment date
- Currency
- Payment status
- Payment method
- Billing information
- Refund or dispute information
Where debit or credit card payments are processed through a third-party payment gateway, payment-card information may be collected and processed directly by the relevant payment provider.
Quick Count Tech does not ask customers to send sensitive payment credentials such as:
- card PIN;
- CVV/CVC;
- online banking passwords; or
- one-time passwords/OTP
through email, WhatsApp, social media or ordinary project communications.
Where payment processing is hosted by a third-party payment provider, Quick Count Tech normally receives transaction confirmation and related transaction information rather than the customer's complete payment credentials.
4. Official payment channels
For customer security, Quick Count Tech accepts payments only through authorised Quick Count Tech payment channels.
These are:
Official Invoice Link
A payment link issued against a Quick Count Tech invoice.
Direct Business Bank Account
Payment directly into the authorised business bank account having the account title:
QUICK COUNT TECH
Website Payment
Payment through the official Quick Count Tech website using an available debit or credit card payment gateway.
Quick Count Tech does not request or accept customer payments into an employee's, freelancer's, representative's, individual person's or unrelated company's bank account.
Customers should contact info@quickcounttech.com before making payment if they are uncertain whether payment instructions are authentic.
5. How we collect information
Information may be collected when you:
- visit our website;
- complete a contact or quotation form;
- request information regarding our services;
- communicate with us by telephone, email or messaging services;
- purchase a service;
- make a payment;
- create or use an account or client portal;
- submit project materials;
- approve designs or project stages;
- request customer support;
- respond to surveys or feedback requests; or
- otherwise communicate with Quick Count Tech.
Certain technical information may also be collected automatically when you use our website.
6. Technical and website information
Our website or service providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Session duration
- General location derived from an IP address
- Cookies and similar identifiers
- Website performance information
We use this information primarily for website functionality, security, analytics, troubleshooting and improving customer experience.
7. Cookies and similar technologies
Quick Count Tech may use cookies and similar technologies to:
- operate website functionality;
- remember visitor preferences;
- maintain sessions;
- improve website performance;
- understand website usage;
- measure advertising effectiveness;
- prevent fraud or abuse; and
- improve our services.
Some cookies may be placed by third-party services such as analytics, advertising, payment or embedded-content providers.
Where a cookie-consent mechanism is provided, visitors may manage available cookie preferences through that mechanism.
Browser settings may also allow users to block or delete certain cookies. Disabling cookies may affect some website functions.
8. Why we use information
We may use collected information to:
- respond to enquiries;
- prepare quotations and proposals;
- provide purchased services;
- communicate regarding projects;
- process and verify payments;
- issue invoices and transaction records;
- provide customer support;
- manage customer accounts;
- fulfil contractual commitments;
- verify customer instructions;
- prevent fraud and misuse;
- maintain website and system security;
- improve products and services;
- maintain accounting and business records;
- comply with applicable legal requirements;
- investigate payment disputes;
- protect our legitimate business interests;
- send service-related communications; and
- send promotional communications where appropriate.
Personal information will not be knowingly used for purposes materially unrelated to the reason for which it was collected without an appropriate basis or notice.
9. Marketing communications
Quick Count Tech may send customers information regarding relevant services, updates or offers where appropriate.
Customers may request that promotional email communications stop by using an available unsubscribe mechanism or contacting:
info@quickcounttech.com
Service-related communications, including invoice, payment, security, project or contractual notices, may still be sent where necessary.
10. How information may be shared
Quick Count Tech does not sell customer personal information to advertisers.
Information may be shared where reasonably required with service providers supporting our business, including:
- payment processors;
- banks and financial institutions;
- web-hosting providers;
- cloud-storage providers;
- email providers;
- analytics providers;
- communication services;
- accounting providers;
- technical infrastructure providers;
- software and API providers;
- project-management providers; and
- professional advisers.
Only information reasonably required for the relevant service should be shared.
Information may also be disclosed where reasonably required to:
- comply with applicable law;
- respond to lawful requests;
- enforce contractual rights;
- investigate fraud;
- respond to chargebacks;
- protect Quick Count Tech, customers or third parties; or
- establish, exercise or defend legal claims.
11. International service providers
Because Quick Count Tech provides digital services and may use international technology platforms, certain information may be processed or stored using infrastructure located outside Pakistan.
Where we use external providers, we take reasonable steps to use reputable services and limit the information shared to what is reasonably required.
International providers may be subject to the laws and regulatory requirements of the countries in which they operate.
12. Payment gateway and banking information
Payment transactions may be processed by a bank, acquiring institution, card network, payment gateway or other authorised payment service provider.
Those organisations may independently process customer information according to their own legal, regulatory, fraud-prevention and privacy requirements.
Quick Count Tech does not control the internal systems of independent banks, card networks or payment service providers.
13. Information security
Quick Count Tech uses reasonable administrative, organisational and technical measures intended to protect information against:
- unauthorised access;
- accidental disclosure;
- alteration;
- misuse;
- loss; and
- destruction.
Measures may include, where appropriate:
- authentication controls;
- restricted employee access;
- secure hosting;
- backups;
- encryption;
- security monitoring;
- software updates; and
- access-management procedures.
No internet-connected system can be guaranteed to be completely secure. Customers should also protect their own passwords, access credentials and devices.
14. Customer credentials and project access
Customers may sometimes provide temporary access to websites, hosting accounts, domains, advertising platforms, APIs, CRM systems or other services for completion of a project.
Such access will be used only for legitimate project purposes.
Customers are encouraged to:
- create separate project accounts where possible;
- provide only necessary permissions; and
- change or revoke temporary credentials after completion of the project.
15. Data retention
Quick Count Tech may retain personal, transaction and project information for as long as reasonably necessary to:
- provide services;
- maintain accounting records;
- handle warranties or support;
- resolve disputes;
- respond to chargebacks;
- maintain security records;
- establish project history; and
- comply with legal, regulatory or taxation requirements.
Different records may therefore have different retention periods.
Information no longer reasonably required may be deleted, anonymised or archived where appropriate.
16. Accuracy and correction of information
Customers should provide accurate and current information.
A customer may request correction of inaccurate personal information by contacting:
info@quickcounttech.com
We may need to verify the identity of the person making the request before modifying account or transaction-related information.
17. Access, deletion and privacy requests
Subject to applicable legal requirements and legitimate record-retention obligations, customers may contact us to request:
- information regarding personal data held about them;
- correction of inaccurate information;
- deletion of information that is no longer required;
- withdrawal from promotional communications; or
- clarification regarding how information is used.
Requests should be sent to:
info@quickcounttech.com
Certain information may need to be retained where required for legal, taxation, accounting, fraud-prevention, contractual or dispute-resolution purposes.
18. Children's information
Quick Count Tech's commercial services are intended primarily for businesses and persons legally capable of entering into the relevant transaction.
We do not knowingly seek unnecessary personal information from children.
If a parent or lawful guardian believes that a child has submitted personal information without appropriate authority, they may contact:
info@quickcounttech.com
19. Third-party websites
Our website may contain links to websites or platforms operated by third parties.
Quick Count Tech is not responsible for the privacy, security or content practices of independent third-party websites.
Customers should review the applicable third-party policies before providing information to those organisations.
20. Changes to this Privacy Policy
We may update this Privacy Policy where required because of:
- changes to our services;
- changes to payment methods;
- technology changes;
- changes in applicable laws or regulations; or
- changes in our operational practices.
The latest version will be published on our website together with an updated effective date.
Material changes may be communicated through an appropriate website notice or other communication where reasonably necessary.
21. Applicable law
This Privacy Policy will be interpreted according to the applicable laws of Pakistan.
Nothing in this Privacy Policy is intended to limit rights or obligations that cannot lawfully be limited.
22. Contact us
Questions or requests regarding this Privacy Policy may be sent to:
Quick Count Tech
Sole Proprietorship
Premises M-1, 1st Floor, Plot 839-C, Market Block 2, PECHS, Shaheed-e-Millat Road, Karachi, Pakistan
Phone: +92 309 9869468
Email: info@quickcounttech.com
