This Refund Policy explains how Quick Count Tech reviews cancellation and refund requests for digital services associated with Pakistan.
Serving Pakistan and international teams from Karachi.Supporting US businesses through our New York presence.
Because Quick Count Tech provides customised professional and digital services rather than ordinary physical products, refund eligibility depends upon when work commenced, the customer's approvals, the stage of completion, committed resources and third-party costs.
Last Updated: 7 August 2026No project or paid service will commence until Quick Count Tech has received the required payment.
Unless a specific quotation, package or invoice requires a greater amount or full payment, a minimum advance payment of 50% of the agreed project value is mandatory before commencement of work.
The remaining balance will be paid according to the applicable quotation, milestone schedule or before final delivery.
Quick Count Tech will not proceed with the relevant production/development stage of a custom project until the customer has approved the applicable project direction.
For example:
Website Design & Development: approved wireframe, homepage concept, layout or design direction.
E-commerce: approved store design, customer journey or functionality scope.
Mobile Application: approved wireframes, UI/UX design or application flow.
Custom Software / SaaS / ERP / CRM / POS: approved requirements, modules, workflows, dashboard/UI or implementation plan.
UI/UX: approved user flow, wireframe or visual direction.
Logo / Branding: approved brief, concept or creative direction.
Graphic / Print / Packaging Design: approved brief, layout direction, dimensions or initial concept.
Social Media Creative Design: approved visual direction, content template or creative style.
Video / Animation: approved concept, script, storyboard or visual direction.
Content Writing / Content Creation: approved brief, subject, outline, keywords or tone.
Digital Marketing / Social Media Marketing: approved campaign strategy, creative direction, content calendar or campaign scope.
SEO: approved SEO scope, audit recommendations, target pages or keyword strategy.
PPC / Paid Advertising: approved advertising budget, targeting, keywords, campaign structure, copy or creatives.
AI / Automation / API Development: approved workflow, functional requirements and integration scope.
Data Analytics / BI: approved reports, metrics, dashboard requirements or wireframes.
IT / Cloud / Cybersecurity / Maintenance: approved technical scope or implementation plan.
For any other Quick Count Tech service, the corresponding proposal, brief, design, plan, scope or authorised project direction will serve as the approval point.
If the customer cancels the project before any billable work has begun, before resources have been materially committed and before non-recoverable third-party costs have been incurred, the amount received may be eligible for a refund.
Where applicable, non-recoverable:
may be deducted to the extent legally permitted.
Once the customer provides written approval of the applicable design, concept, scope, campaign plan or implementation direction and Quick Count Tech begins the corresponding work, a 24-hour cancellation period applies.
If a cancellation request is received within 24 hours of the recorded approval/commencement, the customer may be eligible for a refund of the unearned portion of the amount paid, after deduction of:
The refund is therefore based upon the amount of work that remains unperformed and is not automatically a full refund after work has commenced.
Once more than 24 hours have passed from the customer's written approval and commencement of the applicable production/development stage, amounts paid for that approved work become non-refundable for:
This restriction does not override rights or remedies that cannot lawfully be excluded under applicable Pakistani law, including applicable rights relating to materially faulty or undelivered services.
If a project is cancelled at a point where part of the service has already been completed, the completed portion remains chargeable.
For example, where 60% of the agreed billable work has been completed, Quick Count Tech may retain or charge the amount attributable to that completed work together with any applicable non-recoverable approved costs.
Any eligible refund will relate only to the unearned/unperformed portion, subject to this policy and applicable law.
Where a project is divided into milestones, each milestone that has been:
is considered earned and is generally non-refundable.
A customer cannot ordinarily obtain a refund for an already accepted milestone merely because they later decide not to continue with subsequent stages.
Mandatory rights under applicable law remain unaffected.
Where the customer approves a design, concept or project direction and later requests a different:
work completed according to the original approval remains chargeable.
The new direction may be treated as a change request and may require additional payment.
A customer delay does not automatically create a refund entitlement.
This includes delays relating to:
Where prolonged customer inactivity affects scheduling, Quick Count Tech may place the project on hold or reschedule it.
Completed and committed work remains chargeable.
Subject to applicable law, the following may be non-refundable after they have been purchased, incurred, delivered, used or committed for the customer:
For recurring services such as:
fees relating to work already performed during the applicable service period are non-refundable.
Cancellation will generally prevent future service periods from commencing, subject to any notice period agreed in the applicable contract or package.
Advertising budget already spent by an advertising platform is not refundable by Quick Count Tech.
If a customer's bank/card account is debited but the payment is not confirmed to Quick Count Tech, the customer should not immediately make repeated payments.
The customer should contact:
and provide:
Quick Count Tech will review the transaction through its available banking/payment records.
If Quick Count Tech did not receive the funds, reversal or release of the transaction may depend upon the customer's bank, card issuer or payment provider.
If Quick Count Tech confirms receipt, the amount will be credited against the customer's invoice or order.
If Quick Count Tech receives the same payment twice because of a genuine duplicate transaction, the duplicate amount will be reviewed.
Once the duplicate transaction has been verified, the excess amount may be:
A genuine duplicate payment is not treated as an ordinary project cancellation.
Banks, acquiring institutions, payment gateways and card networks may impose transaction fees.
Where such a fee is not returned to Quick Count Tech when a transaction is refunded, the non-recoverable charge may be deducted from an otherwise approved refund to the extent permitted by applicable law.
The customer will not be charged an undisclosed Quick Count Tech cancellation fee unless it forms part of the agreed terms.
Refund and cancellation requests must be submitted to:
The request should contain:
The date and time on which Quick Count Tech receives the written request will be used when determining whether the request falls within an applicable 24-hour cancellation period.
After receiving a refund request, Quick Count Tech will review:
The customer may be asked for additional information if necessary.
Where a refund is approved, Quick Count Tech will communicate:
An approved refund will normally be initiated by Quick Count Tech within 7 to 14 business days after final approval of the refund request.
After Quick Count Tech initiates the refund, the time required for funds to appear in the customer's account may depend upon the:
Quick Count Tech cannot control external banking settlement times.
Where reasonably possible, approved refunds will be returned through the original payment method.
This helps protect customers and prevents payment fraud.
Where return through the original method is technically unavailable, Quick Count Tech may request reasonable verification before using an alternative lawful refund method.
For avoidance of doubt, Quick Count Tech accepts payment only through:
or
The receiving bank account must display the account title:
or
through available:
Debit Card / Credit Card payment
Quick Count Tech also does not request customers to make Quick Count Tech service payments to an unrelated company's account.
If payment instructions do not match one of the official methods described above, customers should not make the payment and should contact:
for verification.
Customers are requested to contact Quick Count Tech before initiating a chargeback so that legitimate payment or service issues can be investigated.
Where a chargeback or payment dispute is initiated, Quick Count Tech may submit appropriate records to the bank, gateway or card provider, including:
This provision does not prevent a customer from exercising lawful rights available through their bank, payment provider or applicable law.
The 24-hour change-of-mind restriction does not permit Quick Count Tech to avoid obligations that cannot lawfully be excluded.
If a customer alleges that an agreed service was materially defective or materially not delivered according to the agreed scope, they should contact:
with details of the issue.
Quick Count Tech will review the matter and may, depending on the circumstances:
If Quick Count Tech cancels a project for reasons not caused by customer breach and is unable to deliver prepaid work, any unearned amount for work that will not be performed will be reviewed for refund.
Completed work and authorised third-party costs may still be accounted for where appropriate.
Nothing in this Refund & Cancellation Policy is intended to:
Where any provision conflicts with a mandatory provision of applicable law, the mandatory legal requirement will prevail.
For cancellation, refund, duplicate payment, failed payment or billing queries:
Quick Count Tech
Business Type: Sole Proprietorship
Address: Premises M-1, 1st Floor, Plot 839-C, Market Block 2, PECHS, Shaheed-e-Millat Road, Karachi, Pakistan
Phone: +92 309 9869468
Email: info@quickcounttech.com
Select Pakistan in the site header to display the correct office details.
Typical response time: one business day.
We are here to give you a perfect solution for your business at Unmatchabale Price
